Sales Associates are very common in retail. They are required by many retail companies to provide sales and support service. The main tasks of a sales associate include the identification, recording, and canceling of sales orders. Other duties of a sales associate may include preparing paperwork, giving directions to customers, handling returned items, greeting customers, taking cash payments, preparing checks, processing credit cards, setting up and breaking supplies, counting coupons, and taking inventory. Other duties that are frequently part of the sales associate job description include taking invoices, opening and closing sales accounts, and processing returns.
Many retail sales associates have general job duties that do not specifically include sales or customer satisfaction. General job duties include greeting customers, taking their promotional gifts, and helping them to find something to wear. Other general job duties that may be required for this position may include setting up and breaking supplies, counting coupons, taking cash payments, handling returned items, setting up and breaking bills, and lifting heavy items. Other retail sales associates are required to have more specific sales associate skills depending on the type of store they work for or the type of product they are responsible for selling. For example, a shoe assistant is required to be proficient at finding a pair of running shoes that a customer wants while a shoe salesman must know how to match different shoes with different customers so that the salesman can find the best shoes possible for his/her customer.
Each retail associate has specific job duties and expectations. The job description of a sales associate will list the expected duties along with their responsibilities. A few of these duties include completing invoices; taking and examining sales receipts; taking and examining gift certificates; greeting customers; opening and closing stores; counting coupons; and asking customers about their needs. All of these duties must be performed in a prompt, courteous, professional manner.
Now that you have your job description, you are ready to apply. Please explain to the interviewer the reasons why you would like to apply for this position and how you can fulfill the responsibilities listed above. In the “apply for a job” section, you will need to provide a current photo ID and your most recent pay stubs. The interviewer will also need to know your primary duties, the department that you are employed in, how many years of experience you have in this position, your target coworkers' names, your phone number, e-mail address, department, the quality of your work, your future goals, and how you can make customers find you.
After you have applied for the position, the interviewer will conduct an interview. During this interview, the interviewer will ask you questions pertaining to the department you are applying to, your work history, your education, any other skills you may have, your hobbies, how you became interested in working with the cosmetics industry, your references, your strengths and weaknesses, your computer skills, how much time you are available, what motivates you, your leadership qualities, etc. If you are . . . . . . hired, you will be assigned to a specific makeup artist or sales associate. You will either be working as an in-store cosmetic artist or doing commission sales by working outside the store. Either way, you will be the official representative of the company.
One very important thing that is often overlooked during the initial interview process is networking. Networking is extremely important for an Associate's degree. If you are not willing to attend a networking event, then your performance at the interview will reflect upon your ability to succeed in the position. Your Sales Associate certification will reflect on the quality of your job experience and, therefore, your performance.